Chick-fil-A says it will never bring back one favorite menu item (2024)
Chick-fil-A has some bad news for fans of its cole slaw.
The fast-food chain told Business Insider on Thursday that it has no plans to bring back slaw to its restaurants in the future.
"For a long time we were really hesitant to take anything off the menu because we couldn't bring ourselves to disappoint anybody," said David Farmer, senior vice president of menu development. "But as our sales volumes grew, it just wasn't feasible to keep adding to the menu without taking anything away."
Since then, devastated slaw fans have posted thousands of comments online begging the chain to bring back their favorite side.
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"Your Titanic is going down if you don't bring the cole slaw back," one person recently wrote on Chick-fil-A's Facebook page. "Thousands of customers are boycotting your establishment and refusing to stop in until you put it back on your menu. Now do the right thing or have a fork stuck in you because you will be done."
Tons of people commented saying they haven't been to Chick-fil-A since the slaw was axed.
Business Insider/Hayley Peterson
"The majority of the posts are wanting the coleslaw back — hear us roar Chick-fil-A!" Facebook user Bebe Heasley Packard wrote. "I haven't been since they stopped selling the slaw as I always used to put it on my sandwich."
Chick-fil-A confirmed to the folks at food site, The Takeout, that starting April 3, the side salad will no longer be an option at their outposts across the South and the U.S. “Serving guests is at the heart of all we do at Chick-fil-A.
Chick-fil-A fans didn't take the change lightly and some still call for the return of the creamy dish. The chain announced on New Year's Eve 2015 that it was removing the side, citing an effort to revamp its menu and make room for healthier items. It left the menu for good on January 18, 2016, and has not returned.
In March, Chick-fil-A said that it planned to stop serving the side salad in an effort to streamline its menu. "In an effort to simplify and refresh our menu, we made the difficult decision to remove the Side Salad from our menus earlier this month," the chain said.
Citing diminishing chicken supply, Chick-fil-A will back off its pledge never to serve chicken that was fed antibiotics, and instead it will embrace a looser industry standard: “no antibiotics important to human medicine.” Chick-fil-A first announced that it would abandon antibiotics in 2014.
It has surpassed other major chains like KFC and Popeyes to become the largest chicken chain in America in terms of sales, and consumers rate it as their favorite restaurant brand year after year. Newly released data only further underscores Chick-fil-A's massive popularity and tight hold on the fast-food world.
The fast food chain was forced to stop selling its coleslaw tubs when a supply issue meant the slaw would have to be served up without the dressing. “We are currently experiencing a supply issue with our KFC coleslaw dressing,” a KFC spokesperson said. The slaw is made up of cabbage and carrots coated in mayonnaise.
Startup costs for Chick-fil-A franchises are relatively low. That's because, unlike other franchises, Chick-fil-A actually purchases the real estate and all of the equipment required to open the business, and then leases them to you via monthly rent payments.
Chick-fil-A will continue to offer other sides including a fruit cup, yogurt parfait, and soup. It will also continue to offer other main salad options, as well.
Of the salads, Wheeler says that the market salad is by far the healthiest option, particularly if you choose the grilled filet or grilled nuggets as your protein over the Chick-fil-A filet or Chick-n-Strips, which are fried. Want to round out your meal with a nutritious side?
As a lean-meat protein, Chick-Fil-A's nutrition profile can offer great choices for a healthy meal-all depending on the cooking method. Breading and deep frying both add unnecessary fats and calories to the meal, taking away from some of its nutritional value.
Customers love Chick-fil-A® because of the Team Members who serve them. Team Members are encouraged to do the little things every day to make a difference for someone else: as simple as a smile or as inspired as running after a customer because they forgot a straw for their milkshake.
Why do Chick-fil-A Team Members and employees say “My Pleasure?" Since Truett Cathy was eight years old, he embodied the feel-good power of customer service.
Chick-fil-A is committed to a workplace culture where everyone is treated with honor, dignity and respect. And, our policies, practices and benefits support this goal.
Side salads, decaf coffee, the Grilled Cool Wrap and Original Chick-n-Strips are also getting the boot. There will also be some downsizing of regular menu items.
Why are the Sunflower Multigrain Bagel and the Chicken, Egg & Cheese bagel no longer on the menu at my restaurant? We removed and consolidated select menu offerings so we can continue to serve quality food as efficiently as possible, and to make room for new future menu items.
The Chick-fil-A™ Cauliflower Sandwich was available at participating restaurants in three markets: Denver, Colo., Charleston, S.C. and North Carolina's Greensboro-Triad region for a limited time through May 20, 2023.
The Spicy Chick-fil-A Chick-n-Strips® were only available for a limited time at participating restaurants as part of a market test. As of June 12, 2023, they will no longer be served in the test markets.
Introduction: My name is Fr. Dewey Fisher, I am a powerful, open, faithful, combative, spotless, faithful, fair person who loves writing and wants to share my knowledge and understanding with you.
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