JetBlue is celebrating the 10-year anniversary of the carrier’s Fly-Fi fast, free and unlimited broadband satellite internet service.
JetBlue says it was the first major U.S. airline to offer free Wi-Fi on every flight and to set a new standard of onboard connectivity, the airline worked with satellite internet provider Viasat to integrate the highest speeds offered during flights.
JetBlue and Viasat conducted vigorous product testing and thanks to the launch of second-generation satellites, were able to expand high-speed coverage across JetBlue’s network.
Mariya Stoyanova, Director of Product Development at JetBlue said: “JetBlue has been a disruptor to legacy carriers and a trailblazer in onboard technology since its inception with seatback entertainment at every seat, and we have continued to raise the standard with our unparalleled inflight Wi-Fi.
“Recently, we’ve seen other airlines adopt products and services that JetBlue has had onboard for years—legacy carriers realize that when we’re in-market, they can’t offer bare-bones service. We’re pushing the entire U.S. airline industry to provide a better inflight experience for travellers.”
Viasat has been continuously upgrading its ground network infrastructure to improve stability, connectivity and coverage over the past 10 years to enhance onboard performance and coverage that extends to JetBlue flights over the Atlantic, Central America and the Caribbean. The advanced satellite technology and inflight connectivity system by Viasat has powered JetBlue’s Wi-Fi service, delivering an at-home internet experience in the air on the carrier’s domestic and international routes.
“It has been a thrill for our team to support JetBlue so closely over the decade to disrupt what customers can reliably expect from in-flight Wi-Fi: streaming, browsing and staying connected with family and the office while on a JetBlue aircraft,” said Don Buchman, GM and VP, Commercial Aviation at Viasat.
“This collaboration includes constantly adapting to digital trends and behaviours, such as popular, new apps or the improving quality of video on the go.”
JetBlue says the carrier and Viasat’s continuous adaptation to changing trends as digital consumption habits shift has enabled JetBlue’s onboard connectivity to evolve and meet the changing needs of customers who are looking for a multiscreen experience.
