FAQ (2024)

ABOUT OUR BREWS

How long does the ginger beer keep?
Upon delivery, the ginger beer growlers will keep for 4 weeks in the refrigerator.

The 12oz ginger beer bottles, however, can be kept in room temperature and are best enjoyed within 1 year.

Is there alcohol in the ginger beer?
Nope, all of our ginger beer is non-alcoholic, but it tastes great in a Moscow Mule, Dark 'n' Stormy, or with any of your favorite spirits. We're partial to bourbon.

Do my ginger beer growlers need to be refrigerated?
Yes, please stash your ginger beer growlers in the refrigerator and not in the pantry. Because our ginger beer is made with fresh ginger and lemons and we do not add any preservatives, they're perishableand not shelf-stable. Pleasekeep them refrigerated!

The 12oz ginger beer bottles, however, do not need to be kept refrigerated as they have been pasteurized. We do recommend that they are served ice cold though!

Is it gluten-free?
Yes, all of our ginger beers are gluten-free. We guarantee that no wheat were harmed in the brewing process.

SHIPPING

Where do you ship?
Nationwide! Because our ginger beer growlers must be shipped cold, we use2nd Day Air or 2-Day Ground shipping, depending on your location, to get orders to your door.

If you live in the following states, you'll likely receive your order by 2-Day Ground shipping:

  • California
  • Oregon
  • Washington
  • Nevada
  • Arizona
  • Utah
  • Idaho

Customers who reside in the states not listed above will most likely receive their orders via2nd Day Air shipping.

Our 12oz ginger beer bottles are shipped using 2-3 Day shipping nationwide, regardless of your location.

When are orders processed? When do orders arrive?
We process orders once a week on Tuesdays and orders typically arrive on Thursday the same week, if not sooner. All orders processed on Tuesday must be received by Monday, 11pm PST. We do not ship over the weekend.

MANAGING YOUR SHIPPED ORDER

How do I edit an order I've placed?
You can modify your order before Monday, 11pm PST by sending an email to drinkgingerlab@gmail.com. Past this cutoff time, we won't be able to accommodate any changes as we have begun preparing your order.

How do I cancel my order?
Please let us know about any cancellations ASAP by sending an email to drinkgingerlab@gmail.com. Past the cutoff time of Monday, 11pm PST, we will have already begun to prepare your order and we will be unable to cancel it.

How do I return my order?
While we don't accept returns of our ginger beer, if there's an issue with your order, we want to hear about it! Please shoot us an email at drinkgingerlab@gmail.com and we'll make it right.

FAQ (2024)

FAQs

FAQ? ›

A frequently asked questions (FAQ) list is often used in articles, websites, email lists, and online forums where common questions tend to recur, for example through posts or queries by new users related to common knowledge gaps.

What do the letters FAQ stand for? ›

FAQ. Frequently Asked Question(s). When people say "the FAQ", they are generally referring to a list of answers to Frequently Asked Questions.

What is the FAQ used for? ›

Frequently asked questions, or FAQs as they are known, are a great way to improve your customer's experience of your website. It allows you to answer the questions that are most commonly asked surrounding your product or service.

What is the difference between FAQ and Q&A? ›

In this schema type, a question can have multiple answers. This is the basic difference between Q&A schema and FAQ Schema. In FAQ Schema one question has only one answer but in Q&A schema, one question may have multiple answers.

What are basic FAQ questions? ›

Frequently asked questions (FAQ) are questions and answers that follow a certain topic – a collection of common questions that tend to be asked repeatedly on issues such as timing, delivery, handling, product information, and return policy. FAQs can be anywhere on the page, most commonly at the top or bottom.

What does FAQ mean? ›

/fæk/ ​used in writing to mean ' frequently asked questions. ' (a list of questions and answers about a particular subject, especially one giving basic information for users of a website)

Is it a FAQ or an FAQ? ›

This is a common mistake. Since FAQ is an acronym, the "F" here does not sound like your average "F". Phonetically it could be represented as "EFF". While "an FAQ" looks strange, it is grammatically accurate.

What is the full name of FAQ? ›

FAQ is an abbreviation for 'frequently asked question' or 'frequently asked questions'.

Do people know what FAQ means? ›

The purpose of a FAQ is generally to provide information on frequent questions or concerns; however, the format is a useful means of organizing information, and text consisting of questions and their answers may thus be called a FAQ regardless of whether the questions are actually frequently asked.

Should you spell out FAQ? ›

AP Style tip: FAQ is acceptable in all uses for the. phrase "frequently asked questions." I never need to spell out FAQ?

How is FAQ written? ›

It stands for frequently-asked questions, and it's a page on a website that gives quick answers to customer questions. The idea is to keep the answers short and direct so that people find info quickly. We write it as “an FAQ”… (“an eff-ay-cue”) instead of “a FAQ” (a “fack”).

Is Q&A an acronym? ›

Q & A is a situation in which a person or group of people asks questions and another person or group of people answers them. Q & A is short for `question and answer.

What is the number one question asked on Google? ›

100 Most Asked Questions on Google
#QuestionMonthly Searches
1What is my ip829,000
2What to watch749,000
3How many weeks in a year510,000
4How many days until christmas430,000
96 more rows
May 5, 2024

What are the most common FAQs? ›

Some common examples include questions about service hours, shipping and handling, product details, return policies, etc., depending on the industry. You can have different FAQ sections for different pages of your website. Your FAQ page demonstrates how well you understand your customers.

What is the point of FAQ? ›

What is the purpose of an FAQ page? An FAQ page is a quick way to provide valuable information to your audience with a useful organization of key information and answers to common questions.

What does the FAQ refer to? ›

A frequently asked questions (FAQ) list is often used in articles, websites, email lists, and online forums where common questions tend to recur, for example through posts or queries by new users related to common knowledge gaps.

What is the full form of a FAQ? ›

FAQ is an abbreviation for 'frequently asked question' or 'frequently asked questions'.

What is the meaning of FAQ code? ›

An FAQ (Frequently Asked Questions) page is a key part of a knowledge base because it addresses the most common questions customers have and is useful to customers at all stages of the customer journey.

What does TLDR stand for? ›

abbreviation for too long; didn't read: used to comment on something that someone has written, for example on social media: If a commenter responds to a post with "tl;dr," it expresses an expectation to be entertained without needing to pay attention or to think. I haven't been able to keep up with this thread (TLDR).

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