FAQs (2024)

Is your ginger beer organic?

Yes! Our ginger, non-refined sugars, R.O. water, pressed lemon juice are all organic.

Where is your ginger beer brewed?

In the heart of Sunny San Diego, California!

Can my kids drink Prestons'?

Yes, it's non-alcoholic and safe for children.

I'm lactose intolerant. Is it safe to drink?

Yes, our ginger beer is dairy-free.

Can I drink your ginger beer if I am on a Gluten-free diet?

Yes, our ginger beer does not contain gluten.

What's the process like?

It roughly takes 4 days to brew a batch from beginning to end. Ingredients are inspected sorted and added in a specific order to draw the best flavor from each of them.

What is the best way to store ginger beer?

No preservatives are used so our products need to stay cool and refrigerated until ready for consumption.

What are some examples of alcoholic drinks with ginger beer?

It is believed the first co*cktail offered using ginger beer was the Dark & Stormy which is a rum and ginger beer co*cktail. The next would be the popular Moscow Mule which is a vodka co*cktail.From that, we have the bourbon lovers that gravitate toward the Kentucky Buck.Don’t forget Tequila a personal favorite, your Mexican Mule. We highly recommend organic spirits they compliment our ginger beer well. Resulting in no headache or hangover at all. Great ingredients make for a great time.

Do you offer local pickup?

Yes! You can place an order online, select local pickup at checkout. We will send you an email confirmation when your beer is ready for pickup located at 8680 Miralani Drive, Suite 126 San Diego, CA 92126.

Do you ship nationwide?

Yes! Shipping rates are calculated in real time at checkout.

How do I track my order?

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Can I buy cans individually online?

Our beer is available for sale in 4-packs only.

Do you accept returns?

Because our products are perishable, we do not accept returns with ginger beer. If you receive apparel or accessories that are defective, please contact us by email first.

FAQs (2024)


FAQs? ›

A frequently asked questions (FAQ) list is often used in articles, websites, email lists, and online forums where common questions tend to recur, for example through posts or queries by new users related to common knowledge gaps.

What is the meaning of FAQs? ›

/ˌefˌeɪˈkjuː/ abbreviation for frequently asked question: a question in a list of questions and answers intended to help people understand a particular subject: If you have any problems, consult the FAQs on our website.

What is a FAQ used for? ›

The purpose of an FAQ page is to provide quick answers to common questions that your business can anticipate. An FAQ page empowers customers to self-serve, enabling them to find solutions quickly on their own.

What are common FAQs? ›

Defining FAQ

Some common examples include questions about service hours, shipping and handling, product details, return policies, etc., depending on the industry. You can have different FAQ sections for different pages of your website. Your FAQ page demonstrates how well you understand your customers.

Why does FAQ stand for? ›

Frequently Asked Question(s). When people say "the FAQ", they are generally referring to a list of answers to Frequently Asked Questions.

What are FAQs explained? ›

It stands for frequently-asked questions, and it's a page on a website that gives quick answers to customer questions. The idea is to keep the answers short and direct so that people find info quickly. We write it as “an FAQ”… (“an eff-ay-cue”) instead of “a FAQ” (a “fack”).

How to answer FAQs? ›

How To Handle FAQs Effectively
  1. Keep the structure logical, clear, and simple.
  2. Make sure the answers are straightforward and concise.
  3. For detailed explanations, provide a link to a guide or article.
  4. Regularly update questions and answers with new information.
  5. Organize questions into categories.
  6. Provide a search bar.

Why are FAQs so important? ›

FAQ pages aren't only beneficial for customers; they're a game-changer for your business. Take a look at the benefits they bring to the table: They serve as an indispensable resource for addressing common queries, significantly reducing the influx of repetitive customer inquiries. FAQ pages streamline communication.

How to introduce FAQs? ›

10 Guidelines for an Awesome FAQ Page
  1. Incorporate your key selling points.
  2. Speak to any objections that hinder sales.
  3. Answer questions that often go to Customer Service.
  4. Incorporate photos or videos if they're a fit.
  5. Include links to main pages if they're relevant.
  6. Keep your FAQ page current; update it frequently.

What are general FAQs? ›

What is General FAQ? It is a collection of common questions and answers not specific to a product, feature, or service. They usually cover payment policies, how to contact customer support, and refund policies.

Why not to use FAQs? ›

Frequently Asked Questions (FAQs) can be overwhelming and leave your customers searching through a sea of content. Before creating a FAQ, think about what you are trying to say, what you want people to do with that information, and the most effective way to convey that information.

Where should FAQs go? ›

Where to put FAQ on a website? The most common place is in the main navigation. Because the navigation label is just three letters, it doesn't take much space. Here are the places your visitors will look for their answer, in order.

What does btw mean from a girl? ›

• BTW = by the way.

What is FAQ Internet slang? ›

(Internet) A list of questions said to be frequently asked, and their answers.

What does the FAQ refer to? ›

A frequently asked questions (FAQ) list is often used in articles, websites, email lists, and online forums where common questions tend to recur, for example through posts or queries by new users related to common knowledge gaps.

How do you use FAQs in a sentence? ›

The agency later provided a generic document with responses to frequently asked questions. The full border directions and frequently asked questions are here. It includes 20 frequently asked questions on the basics.

What does FAQ stand for on a website? ›

FAQ stands for 'frequently asked questions'. An FAQ page, then, is a page on a website provides an organized list of questions and answers that are commonly asked of the business. These can be questions and answers about products or services, how to get in touch, what the refund policy is, and so on.

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